Unleash convenience in managing your insurance policies with the Genertel app—a seamless solution to oversee and orchestrate your services through any smartphone or tablet. Designed for customers who use a 7-digit access code, this digital tool simplifies your insurance experience, allowing you to carry your insurance in your pocket, accessible anyplace at any time.
The user-friendly interface facilitates straightforward logins via your mobile number, bypassing the hassle of remembering passwords. Enhanced security options adapt to your device’s capabilities, offering face and fingerprint recognition or the choice of a PIN for peace of mind. Further elevate your account’s safety while managing a maximum of five family members' insurances simultaneously.
Crucial information about your policies, including payments, coverage details, and classification, is easily at your fingertips. Gain swift access to crucial customer service numbers, ensuring immediate assistance is always within reach.
Among its top features, Genertel serves as a virtual storage for your digital insurance certificate, legally recognized for vehicle operation. A proactive notification system reminds you of important deadlines through push notifications or SMS. Uniquely beneficial is the 'Stop & Go' function, enabling you to suspend and reactivate your vehicle's insurance effortlessly when not in use.
Another highlight includes the Mobile Renewal feature, which streamlines the process of renewing your motor insurance with just a few taps. In case of an emergency, the platform offers round-the-clock roadside assistance, choosing between operator interaction or an innovative digital approach that provides real-time location tracking of recovery services.
For customers with the 'Quality Driver' product, the system tracks the installation of your in-vehicle box, monitors driving behavior, locates your car in real time, and delivers decisive support in theft scenarios. When accidents happen, the Mobile Claim Report facilitates effortless submissions, complete with comprehensive incident details and photographs.
It further aids in locating partnered SiCura body shops and scheduling Carglass service appointments for glass repairs at your convenience or at home. Additionally, it empowers you with quick and customizable insurance quotations for a variety of insurance needs—from vehicles to homes, and even life and investment insurance.
Please note, to access the full potential of roadside assistance, Quality Driver features, claims reporting, and SiCura body shop locator, the platform may use your phone's GPS location, exclusively for customers.
The app embodies the epitome of insurance management convenience, security, and personalization, assisting users in staying atop their insurance needs efficiently and confidently.
Requirements (Latest version)
- Android 5.0 or higher required
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